1. Do you specialize in BMW vehicles?

 

Yes — our shop specializes in BMW maintenance, repair, and performance upgrades. Every technician is BMW-trained and uses OEM or better-quality parts. This focus allows us to deliver precision work that general repair shops simply can’t match.

 

2. What types of services do you offer?

 

We provide diagnostics, maintenance, performance modifications, suspension tuning, coding, and custom upgrades for BMW, Audi, Porsche, Volkswagen, Mercedes-Benz and other European brands. Whether your goal is reliability or performance, we handle everything from oil service to full track builds.

​

3. Can I buy BMW parts directly from your website?

 

Absolutely. We offer nationwide shipping on a curated selection of high-quality BMW performance parts and OEM replacements. Our online catalog features trusted brands tested and used in our own shop builds.

​

4. Do you work with newer and classic BMW models?

 

Yes — we service everything from current-generation BMWs to classic E30s, E36s, and other enthusiast favorites. Our technicians understand both modern electronics and traditional mechanical systems.

​

5. Where is your shop located?

 

EAD Motorsport is located in Agoura Hills, California, just off the 101 Freeway. We proudly serve BMW owners from Thousand Oaks, Westlake Village, Calabasas, and surrounding areas across Los Angeles and Ventura County.

 

6. Can I bring my BMW in for a performance consultation?

 

Definitely. Whether you’re planning your first upgrade or a full build, we offer in-person performance consultations to align your goals with the right parts and tuning solutions.

​

7. What sets your BMW shop apart from general repair shops?

 

We focus exclusively on BMWs, giving us a deeper understanding of every platform, from daily drivers to M-series and track builds. We don’t just fix problems — we enhance performance, precision, and driving experience.

​

8. Do you offer custom tuning or ECU work?

 

Yes, we provide software tuning, ECU optimization, and coding for supported BMW platforms. We work with top-tier tuning partners to deliver safe, reliable power gains and tailored performance.

​

9. Do you perform inspections or pre-purchase evaluations?

 

Yes. Our BMW pre-purchase inspections include a full diagnostic scan, mechanical review, and visual check to identify hidden issues before you buy. It’s the best way to protect your investment.

​

10. Do you work on European vehicles other than BMW?

 

While we specialize in BMW, we also service select European performance brands like Audi, Mercedes-Benz, Porsche, and MINI. Our expertise in European engineering ensures precise care across platforms.

​

11. Do you offer warranty on your work?

 

Yes. We provide a 12-month / 12,000-mile warranty on repairs performed with OEM or approved parts. Customer-supplied parts or non-standard modifications may not qualify.

​

12. Do you work with insurance or third-party warranty companies?

 

Yes — we work directly with insurance providers and third-party warranty companies for approved repairs and claims. Our team handles the communication, documentation, and estimate process to make your experience as seamless as possible.

 

We ensure all repairs meet factory standards, using OEM-quality parts and transparent pricing for every claim.

​

13. How often should I service my BMW?

 

We recommend servicing your BMW every 5,000–7,500 miles or every six months, depending on usage. Regular oil service and inspections prevent costly repairs and maintain peak performance.

​

14. Can I wait at the shop during service?

 

Yes — we offer a clean, comfortable waiting area for quick maintenance appointments. For longer repairs, we’ll keep you updated by phone or text through every step of the process.

​

15. Do you install customer-supplied parts?

 

We can install customer-supplied parts upon prior approval. Please note that these parts are not covered under our warranty. We always recommend consulting us first to ensure compatibility and quality.

​

16. What payment methods do you accept?

 

We accept major credit cards, debit, and cash payments. Payment is due upon vehicle pickup. Financing options for large projects may be available upon request.